Shipping policy
Shipping Policy
We ship across Italy and Europe.
Shipping Costs
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Standard shipping: €5
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Express shipping: €13
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Free shipping on orders over €100
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Delivery Time
Delivery usually takes 2–4 business days from the date of shipment.
Please note that during busy periods (such as sales, holidays, or new collection launches), delivery times may be slightly longer.
Shipping Carriers
We ship using reliable carriers such as Poste Italiane, BRT, and other trusted logistics partners.
The carrier is selected based on the destination and service availability to ensure the most efficient delivery.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking link to monitor your delivery in real time.
Failed Delivery
If delivery fails due to an incorrect address or recipient unavailability, the package may be held at a local facility or returned to us.
Any additional shipping costs for re-delivery will be the responsibility of the customer.
Important Information
We strongly recommend providing a valid phone number at checkout to ensure a smooth delivery process.